Re: [otrs] How to disable the quation of email notifications?

Hi, On 21.06.2010, at 18:57, José Luis Rodríguez García wrote:

When OTRS sends a notification, it quotes the messages with the symbol '>'

¿How can I disable this behavour?

I have tried to disable and assign an empty value to Ticket::Frontend::Quote, but without success.

try SysConfig -> Ticket -> Frontend::Agent::Ticket::ViewCompose Freundliche Grüße / Kind regards Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net nils.leideck@otrs.com http://webint.cryptonode.de / a Fractal project