The SetPermission Script doesn't run properly. I deleted OTRS for reinstall but I have another error : Warning: Kernel/Config.pm isn't writable! Comment: If you want to use the installer, set the Kernel/Config.pm writable for the werserver user! Can't open /opt/otrs/Kernel/Config.pm: Permission denied Here are the file permissions : -rwxrwxrwx 1 apache apache 3900 Mar 28 05:01 Config.pm I don't understand why I have all these problems permissions. Have you an idea, please ? Benoit DAVAUT Adoptez l'éco-attitude. N'imprimez ce mail que si c'est vraiment nécessaire. _____ From: Alessio Tosi [mailto:atosi@oki.it] Sent: lundi 28 avril 2008 09:19 To: 'User questions and discussions about OTRS.org' Subject: Re: [otrs] Software problem run the SetPermission Script in otrs/scripts (or otrs/bin and run the sql update scripts in otrs/scripts _____ From: DAVAUT Benoit [FR] [mailto:benoit.davaut@volubill.com] Sent: Friday, April 25, 2008 2:08 PM To: User questions and discussions about OTRS.org Subject: [otrs] Software problem Hello After a first install of OTRS 2.2.6 (on Fedora Core 5), I have do that : Service httpd start [OK] Service mysqld start [OK] In Firefox : http://@IP/otrs/installer.pl And I have an error : Software error: Permission denied at /opt/otrs/bin/cgi-bin/../../Kernel/System/Log.pm line 83, <PRODUCT> line 4. For help, please send mail to the webmaster (root@localhost mailto:root@localhost ), giving this error message and the time and date of the error. What should I do ? Benoit DAVAUT Adoptez l'éco-attitude. N'imprimez ce mail que si c'est vraiment nécessaire.
