hi shawn thanks for dropping by! :-)
As I have already told the admins and mods here that I will not pursue this Linux thread any further (since this is an OTRS forum J ) I am going to reply to you in the "Software error message "Invalid argument at /opt/otrs/bi n/cgi-bin/../../Kernel/System/Log.pm line 83, <PRODUCT> line 4" thread.
I would really appreciate a response from you, especially regarding how to make the changes I want in Kernel/Config.pm . Thanks J
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From: Shawn Beasley
Is SSH the only way of making changes to the Kernel/Config/Files/ZZZAuto.pm file? Or are there other connection methods I can try?
You may never ever make manual changes to the Kernel/Config/FIles/ZZZAuto.pm file. This file is automatically generated, and will be overwritten :) So, this file will always be modified by the Sysconfig (Admin->Sysconfig) Manual changes can be made to Kernel/Config.pm. I wish you good luck with your shiny new linux knowledge and lots of fun with OTRS. PS: Why do you even want to edit the ZZZAuto.pm? Just curious :D Habe a great evening! -- Shawn Beasley Senior Support Engineer ((otrs)) :: OTRS AG :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftssitz: Bad Homburg Amtsgericht Bad Homburg, HRB 10751 Steuernummer: 003 240 97505 Aufsichtsratsvorsitzender: Burchard Steinbild Vorstand: André Mindermann (Vorsitzender), Martin Edenhofer NEU! ENTERPRISE SUBSCRIPTION - JETZT informieren und buchen! http://www.otrs.com/de/support/enterprise-subscription/