Re: [otrs] Customers - Batch "Add"

24 Apr 2011

      Thanks Gerald,

I'll make sure to check it out!

Thanks and Best Regards,
Muhammad El-Sergani.

On Sun, Apr 24, 2011 at 3:37 AM, Gerald Young  wrote:
...
The following script does not do what you want, but can probably be adapted
to work with customers
/otrs/scripts/syncuser_csv2otrs.plhttp://source.otrs.org/viewvc.cgi/otrs/scripts/syncuser_csv2otrs.pl?revision...
On Sat, Apr 23, 2011 at 7:48 PM, Muhammad El-Sergani wrote:
...
LoL.. then I think you misunderstood my original question.
I'm moving from no trouble ticketing system... to OTRS.
So our emails are full of customers' emails etc...
What I was looking for was a way to easily add a preconfigured customers'
list to OTRS, instead of using the GUI to manually add one-by-one. A .csv
file would suffice, upload it and let OTRS do the rest.
Thanks and Best Regards,
Muhammad El-Sergani.
On Sun, Apr 24, 2011 at 1:43 AM, Gerald Young  wrote:
...
I'll wait until you actually implement OTRS to respond, then. :)
On Sat, Apr 23, 2011 at 7:39 PM, Muhammad El-Sergani 
...
wrote:
...
Nothing yet actually.. waiting to see what i can do with OTRS first.
Thanks and Best Regards,
Muhammad El-Sergani.
On Sun, Apr 24, 2011 at 1:27 AM, Gerald Young wrote:
...
What holds your customer list?
On Sat, Apr 23, 2011 at 6:52 PM, Muhammad El-Sergani <
msergani@gmail.com> wrote:
...
Thanks Gerald,
But I'm not sure I quite understand what you mean.. Could u elaborate
more?
On Sunday, April 24, 2011, Gerald Young  wrote:
> Probably the best thing is to link to the database that has the
customer list...
>
> On Sat, Apr 23, 2011 at 5:00 PM, Muhammad El-Sergani <
msergani@gmail.com> wrote:
> Hello,
> Is there a way to add alot of customers, batched all together,
instead of one-by-one?
>
> Also, could I for one customer, add more than one email address?
>
> Thanks and Best Regards,
> Muhammad El-Sergani.
>
>
>
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--
Thanks and Best Regards,
Muhammad El-Sergani.
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