Hi Peter, there is a way, by using a Freetext field. Enter the url into a freetextfield of your choice (eg. Freetext1) Modify the dtl's of ticket Zoom or any other mask you want to see the link to render the Freetext field into a html tag. I Know this is a very short description. How to modify dtls see the developer manual of otrs, chapter "Templates". Greetings MW Petar Kazakov wrote:
Is there someone that know how to do that ?!
* From: * otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] *On Behalf Of *Petar Kazakov *Sent:* Thursday, November 02, 2006 3:36 PM *To:* otrs@otrs.org *Subject:* [otrs] createing links
Hi, I have hard time with creating links.
I want to create a link to url or file, and till now ... no luck.
Can I create a link to some url or something else then another ticket?
And if I can, can you tell me how ?
Peter
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