Re: [otrs] Pictures in public FAQ

Hi Michiel, Markus, I also had this problem but its working for me now. I gave the rights for agent group users at the corresponding FAQ category ... regards Christoph Michiel Beijen schrieb:

Hi Markus,

Unfortunately this is an open bug: http://bugs.otrs.org/show_bug.cgi?id=3460

The bug report also suggests the solution but does not contain one.

Regards, -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl

On Tue, Jan 6, 2009 at 15:51, Markus Nagel mailto:edv@tekomedia.de> wrote:

Hello list, I am very pleased to see that the wysiwyg-editor in FAQ-Module 1.5.4 also deals with pictures and even picture uploads. This works very well in AgentFrontend. But when I change to customer or public frontend, the pictures are not visible and there neither is a placeholder for them. They are simply not there. Returning to AgentFrontend, thea are still there. Is it a matter of configuration or user rights?

I'm using otrs 2.3.3 with ITSM 1.2.2

Thanks in advance

Markus Nagel

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