Hi,
That would be only for a group or single agent attached to a queue, right ? But in that case you would have to create a queue per agent ? Isn't there a better way for single agent ?
Regards
Alexis
De: "Gerald Young"
À: "otrs"
Envoyé: Jeudi 4 Avril 2019 14:43:54
Objet: Re: [otrs] OTRS6 - Signature by user or group
Since those are both attached to a queue, put the affected ticket in that queue.
On Thu, Apr 4, 2019 at 5:30 AM Ml Ml < [ mailto:mliebherr99@googlemail.com | mliebherr99@googlemail.com ] > wrote:
Hello,
can i set a signature by user or group in OTRS 6?
Thanks,
Mario
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: [ http://otrs.org/ | http://otrs.org/ ]
Archive: [ http://lists.otrs.org/pipermail/otrs | http://lists.otrs.org/pipermail/otrs ]
To unsubscribe: [ http://lists.otrs.org/mailman/listinfo/otrs | http://lists.otrs.org/mailman/listinfo/otrs ]
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs
