Shawn,
Where should this email address be marked as trusted? Is this something I
have to do within the OTRS?
Thanks for your response!
Gustavo
On Wed, Sep 9, 2009 at 3:20 PM, Shawn Beasley
Hello,
On Wed, 2009-09-09 at 13:08 -0500, Gustavo Montes wrote:
Hello,
I'm trying to setup a PostMaster Filter but somehow the filter is not working. This is what I'm trying to achieve:
- Change the Article Type from "email-external" which is the default to "email-internal" depending on who is sending/receiving the email.
Is the mailbox marked as trusted?
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