17 Feb
2010
17 Feb
'10
9:45 a.m.
Hi all, we are trying to use the default service for tickets but it does not seems to work... I've enabled core::ticket service and defined the default service in customers users <-> services. Is there anything else that I've to configure to st the defined service for any ticket created (from all the method allowed [customer.pl, mail and phone request]) ? Thank you. Marco Vannini