Hello, I'm running OTRS 2.3.7 with ITSM 1.2.4. I went to go add a service through the admin interface and it errored out with the following: Error: Need TypeID! Comment: Top of Form Bottom of Form Traceback: ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: linux Time: Fri Nov 13 10:58:17 2009 Message: Need TypeID! Traceback (2835): Module: Kernel::System::Service::ServiceAdd (v1.9) Line: 525 Module: Kernel::Modules::AdminService::Run (v1.1) Line: 166 Module: Kernel::System::Web::InterfaceAgent::Run (v1.34) Line: 824 Module: ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 47 Module: (eval) (v1.87) Line: 204 Module: ModPerl::RegistryCooker::run (v1.87) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.87) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31 Does anyone know where I start to look on how to fix this? Keith Meyer CrystaLink, Inc. Business Technologies 502-583-9907