Hi,
Using some kind of shell or preformatted text and creating ticket by cron ?
I've took this from eg. in INSTALL file realsed with my OTRS distro: 'cat
/opt/otrs/doc/test-email-1.box | /opt/otrs/bin/PostMaster.pl'
On Thu, Jul 9, 2009 at 4:27 PM, Le machito
Hello again :)Usually, in the helpdesk day to day work we have some repeating tasks like to install groups of Pcs. (50 Pcs = 50 tickets) Which function or method do you use in order to don't recreate many time the same ticket in OTRS? Thanks in advance for your help Raoul
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