Re: [otrs] FQDN - set in SysConfig, but showing in answer message as localhost

Hi Dan, I don't clearly understand your question..does the error appear when you are composing a new phone ticket or when you're closing a ticket? Try put a full valid e-mail address under "Sysconfig->Framework->Core->NotificationSenderEmail" PS: Try upgrading to otrs 2.4.5; has a whole load of new features that will make life easier! Michael