
11 Dec
2009
11 Dec
'09
10:55 a.m.
Hello All! I tried to customize my OTRS 2.3.4 to get a view where all my agents can see the list of all ticket they own in all queues. I have not found any hel on google and in this mailing list archive. Is there any way to make a similar page to "My Queues" like "My Tickets"? thanks for the help in advance! Laszlo Krasznay