[otrs] Cannot see ticket-list on dashboard w/o all authority on the group.

Hi lists, I found that users with "NOT ALL authority" in some target group cannot see any ticket status on the dashboard though have registered as favorite services/groups. But users with all one(and have registered as), can see it normally. I don’t know when or from, but I found that on OTRS 4.0.13 and 4.0.14. Is there any solution to solve? Best regards, Hisatoshi Onishi