Re: [otrs] Change the "type" field

Hi, On 03.06.2010, at 09:19, wrote:

We want to change the name of the ”type” field when customers register a new ticket. Is it possible to name this field something else than “type”? And if yes.. How?

Copy $OTRS_HOME/Kernel/Language/xx_Custom.pm to _Custom.pm and translate “Type” to whatever you need. Do not forget to change the package name in the file as well!!! Freundliche Grüße / Kind regards Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net nils.leideck@otrs.com http://webint.cryptonode.de / a Fractal project