
Hello Alxendar
Thanks a lot again for the reference in admin manual.
I added the lines in defaults.pm file and was able to see the fields I have
added and deleted all unnecessary fields.
My Customer database has only all the fields which I require
Thanks again
Rupa
On Fri, Dec 11, 2009 at 12:30 PM, Alexander Halle
Otrs User wrote : [...]
I installed the client and found the table (customer_user)
I inserted a column of my choice thru sql client. But in OTRS under customer database I could not see that cloumn , do I need to any other changes to show on frontend.
[...]
Hello Rupa,
to use additional columns you also need to tell OTRS about them. I'm sorry, this exceeds my knowledge, but as a start try chapter 11.2.1 of the admin manual.
Regards
Alexander
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