Re: [otrs] Additional Fields in Customer Interface

Hi I am posting my query here as I have not got any response in user discussion forum.My query is *Is their any way to add some additional fields in ticket details at customer interface side. I want to add a filed Customer ID with the existing fields (i.e. Ticket ,Age,Subject,state,queue,**owner). With this I am trying to achieve that when any one access the company ticket he will know from which Customer Id the ticket is raised.** *Please suggest me how I can achieve this. Regards Sourabh Sarwate On Fri, Feb 26, 2010 at 9:12 AM, Sourabh Sarwate wrote:

Hi All,

Anyone have suggestion for my request.

Regards Sourabh Sarwate

On Thu, Feb 25, 2010 at 11:24 AM, Sourabh Sarwate wrote:

...

Hi All,

Is their any way to add some additional fields in ticket details at customer interface side. I want to add a filed Customer ID with the existing fields (i.e. Ticket ,Age,Subject,state,queue,owner). With this I am trying to achieve that when any one access the company ticket he will know from which Customer Id the ticket is raised.

Regards, Sourabh Sarwate