Bug, seems to be solved in 2.0.2 : Changes in 2.0.2: ======== - fixed bug #877 - Error when merging tickets - Can't call method "LockSet" on an undefined value at Kernel/System/Ticket.pm - fixed bug #879 - "Wide character in subroutine" - mails with attachements in utf-8 mode - fixed bug #871 - Erroneous Content-Length fields are sent when downloading attachments - fixed bug #861 - Problems in faq attachments and postgresql backend - fixed broken download of public SMIME certs - fixed bug #847 - Broken download of public PGP keys - fixed bug #862 - Wrong sum for time acounting - fixed bug #811 - 404 Error for role link OTRS::Admin::Role <-> User - fixed bug #822 - Missing FAQID in TicketZoom for linked FAQ article - fixed bug #815 - Strange line in history - fixed bug #836 - GenericAgent (GUI based) seem to ignore priority - fixed not shown linked objects in faq zoom and print view - fixed bug #850 - Can't locate object method "KeySearch" error - fixed bug #874 - Password plaintext in UserLastPw - fixed bug #860 - Error in AgentTicketForward.pm, missing title in the warning for the owner check - added config option for defaul sortby and order in ticket search result in customer and agent interface - added missing merge params to Kernel/Config/Files/Ticket.xml - added add/delete option in SysConfig for NavBar - added warning message in customer panel on account create if invalid email address is given - removed default selections (UserSalutation) from CustomerUser config - removed not needed Kernel/Modules/FAQState.pm and not needed config setting - updated it translation - thanks to Giordano Bianchi! - updated nb_NO translation - thanks to Espen Stefansen! - updated pt_BR translation - thanks to Glau Messina! -----Message d'origine----- De : otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] De la part de Leah Cunningham Envoyé : mercredi 31 août 2005 00:49 À : otrs@otrs.org Objet : [otrs] Ticket merge error Hi, When I try to merge a ticket, I get an error like this: Can't call method "LockSet" on an undefined value at /opt/otrs//Kernel/System/Ticket.pm line 3720, <PRODUCT> line 224. Does anyone have a clue what this is? Leah -- Leah Cunningham : d416-585-9971x692 : d416-703-5977 : m416-559-6511 Frauerpower! Co. : www.frauerpower.com : Toronto, ON Canada _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/