Re: [otrs] ldap sync

as far as i can see thats only relevant to the customer backend. not the agent backend. And it was changed as per the documentation for the upgrade process, so that is not the issue at hand. On Thu, Oct 6, 2011 at 5:50 AM, Michiel Beijen wrote:

Hi Neil,

In the User table, "salutation" changed to "title". This might cause your sync to break. Please adjust the name of the field in your configuration.

-- Mike On Oct 5, 2011 2:48 PM, "Neil Simpson" wrote:

...

Hi,

upgraded a while back from 2.4 to 3.0.9. Now when new users try to login they get a "panic" error message and it doesn't do anything further. i then have to create user manually and then it works. Has anything changed with the LDAP backend structure. the only change i see from the documentation is the old 2.4 way was called "AuthModule" and the new is called "AuthSyncModule". Does it allow both or must i change to the new way?

Can't test as it's a live system.

thanks for any info.

Neil

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