The customer ID is not really useful as it is a number nobody can relate to Then use something that you can relate to :)
No, I mean it ... you can store the number in a different Customer User
field and have the CustomerID be email, for instance.
But by default, only what's directly in the ticket is displayed on the
dashboard.
http://forums.otterhub.org/viewtopic.php?f=60&t=5156
There are people who have extended the dashboard information to reflect
more Customer information, but this is what's available in core.
On Thu, Apr 11, 2013 at 8:11 AM, Jason Marshall
Hi All****
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How can I customize the ticket Dashboard?****
I would like to add the customer details in there?****
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Company details****
Customer (e-mail)****
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The customer ID is not really useful as it is a number nobody can relate to.****
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As a feature request I would like to be able to customize my dashboard view. J****
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Kind Regards Jason Marshall****
Cathexis Technologies****
www.cathexis.co.za****
+27(0)87 2301081****
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