Statistics are there for you already and the last report tells you the details. You can edit the prebuilt reports easily, Regards, Sarper On Thu, Oct 29, 2009 at 5:47 PM, Marretta, Rosanna < Rosanna.Marretta@yrclogistics.com> wrote:
Hi
Can somebody please tell me how to create reports in OTRS? I need to produce reports on what calls have been closed that day and have them emailed.
Thank you in advance.
Rosanna
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/