As I mentioned in an email posting yesterday I have not been able to use
mod_perl with OTRS. When I set up apache (apache2 / mod_perl2) per the
OTRS instructions I get the following error during startup...
[Mon Apr 17 18:41:54 2006] [error] Can't locate Apache/RequestRec.pm in
@INC (@INC contains: //../../Kernel/cpan-lib //../.. ../../
/usr/local/otrs/Kernel/cpan-lib /usr/local/otrs/
/usr/local/lib/perl5/site_perl/5.8.6/mach
/usr/local/lib/perl5/site_perl/5.8.6
/usr/local/lib/perl5/site_perl/5.6.2
/usr/local/lib/perl5/site_perl/5.6.1 /usr/local/lib/perl5/site_perl
/usr/local/lib/perl5/5.8.6/BSDPAN /usr/local/lib/perl5/5.8.6/mach
/usr/local/lib/perl5/5.8.6 . /usr/local //../.. //../../Kernel/cpan-lib)
at /usr/local/lib/perl5/5.8.6/CGI/Carp.pm line 471, <PRODUCT> line 4.\n
Does anyone know what's causing this? Here's the file I'm "Include'ing"
in my httpd.conf...
---------<beginning of file>---------------------
# agent, admin and customer frontend
ScriptAlias /otrs/ "/usr/local/otrs/bin/cgi-bin/"
Alias /otrs-web/ "/usr/local/otrs/var/httpd/htdocs/"
# load all otrs modules
Perlrequire /usr/local/otrs/scripts/apache2-perl-startup.pl
# Apache::Reload - Reload Perl Modules when Changed on Disk
PerlModule Apache2::Reload
PerlInitHandler Apache2::Reload
PerlModule Apache2::RequestRec
# set mod_perl2 options