
SSCOPE=sub means, that the searchscope is extended to subdirectories.
Otherwise it would only search in the given directory.
But sub is not an ou ;-)
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Lars Jørgensen
were deleted). I don't know why it took such a long time to populate as I couldn't find a single user a couple of hours ago.
It doesn't populate the OTRS database, it searches live in the AD.
Thinking I had cracked it I tried to log in to the customer frontend but I still get the same error no matter what I use as a login name. This seems very strange to me. If it is communicating with AD and can find the users, how come I can't login to the customer frontend?
I looked at your previous post and noticed you have 'SSCOPE' set to 'sub' in the CustomerUser section. What is that? Maybe you should reference it in the AuthModule section: $Self->{'Customer::AuthModule::LDAP::BaseDN'} = 'ou=sub, dc=woodberry, dc=wbhltd, dc=com'; -- Lars _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/