8 Mar
2016
8 Mar
'16
5:24 p.m.
Hi, 07.03.2016 17:16 - DHilsbos@performair.com schrieb:
I had a technician close a ticket with a state of "closed unsuccessful," when in fact it should have been "closed successful."
Where can I go in the tables to change that?
I would never change in the tables (via SQL) Click on a action to modify the state (for example phone call outbound) and close it successfull. -- Florian