-rw-rw-r-1 mysql users 122297 2010-06-11 18:13 /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm Christopher Ross IT/Design Support Coordinator Ext. 183 http://www.expresshealthservices.com/ My job is to make your life easier. If there is anything that I can help you with please do not hesitate to contact me directly. **Confidentiality Notice** This email message and all attachments transmitted with it may contain legally privileged and confidential information intended for the use of the addressee. If the reader of this message is not the intended recipient, you are hereby notified that any reading, dissemination, distribution, copying, or other use of this message or its attachments is strictly prohibited. If you have received this message in error, please notify the sender immediately and delete this message from your system. The content of this email is the property of Express Dental Care, LLC, Express Health, Inc, and DBA Express Doctor. From: Leonardo Certuche [mailto:leonardo.certuche@itconsultores.com.co] Sent: Friday, July 16, 2010 3:47 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] Can't write /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm:Permission denied! Hello, What do you get from running ls -la /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm ? Leonardo Certuche www.itconsultores.com.co On 16 July 2010 14:29, Christopher Ross < cross@expresshealthservices.com> wrote: Whenever I try to enter the Sysconfig from the GUI I am getting this error message. I know that I can edit the sysconfig manually but it is a lot easier to do some things from the GUI. I tried going in and editing the permissions of that file, even the entire /opt/otrs path but it still won't work. Any ideas? I am running open SuSe 10.3 Linux Error: Can't write /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm: Permission denied! Comment: Bug Report: Top of Form Bottom of Form Traceback: ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Fri Jul 16 15:25:22 2010 Message: Can't write /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm: Permission denied! Traceback (16074): Module: Kernel::System::Config::WriteDefault (v1.85) Line: 300 Module: Kernel::Modules::AdminSysConfig::Run (v1.77) Line: 49 Module: Kernel::System::Web::InterfaceAgent::Run (v1.43) Line: 819 Module: /opt/otrs/bin/cgi-bin/index.pl (v1.88) Line: 48 --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
