Re: [otrs] Option Forward missing

28 Oct 2010

      Hi Julio,

Please note that not all articles can be forwarded.

Can you please check this?

--
Mike

On Thu, Oct 28, 2010 at 7:26 PM, DM_Julio Angulo
wrote:
...
Good morning, I have installed the version of OTRS 2.4.7 with ITSM 2.1.1
on windows XP platform, the problem faced by agents is that the option has
gone forward. this is normal or when updating something loss?.
OTRS 2.4.7 – ITSM 2.0.3
OTRS 2.4.7 – ITSM 2.1.1
should report this as a bug or is change the way of work?
thanks
Julio Cesar Angulo Quiroz
Telf.: 997066155
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Re: [otrs] Option Forward missing

Michiel Beijen