[otrs] Append Messages to a OTRS ticket with subject line intact

27 May 2013

      Hi,

I am running OTRS version 3.2.7 on CentOS Linux Version 6.4. Is there a way
to append conversation in OTRS whenever any end customer replies to the
specific ticket keeping the subject line intact( also includes ticket #)?

Regards,

Kaushal

[otrs] Append Messages to a OTRS ticket with subject line intact

Kaushal Shriyan