Re: [otrs] Bulk/batched actions

Thank you - that is a very handy utility! ________________________________ From: Marco Vannini To: User questions and discussions about OTRS. Sent: Thursday, 13 August, 2009 14:54:44 Subject: Re: [otrs] Bulk/batched actions Genereric Agent does this in admin On Thu, Aug 13, 2009 at 3:51 PM, Lev Davidovich wrote: I had a queue which was wrongly configured and got filled up with messages which should have gone to another queue. So I had to manually transfer each and ever message to the correct queue?

Is there a way of batching such actions so that, for example, I could move all those message to the other queue with one action?

Thanks

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