Than you UDO !!!
I arises doubt about upgrading from OTRS 2.3 to 2.4, is the same?
I can't find ITSMUpgrade2.0 package...
Reading about compatibilities i've saw otrs 2.4 is only compatible only with
ITSM 2.0 and next versions
Regards
Manuel Fernández Panzuela
2010/5/12 Udo Bretz
Hi Manuel,
have a look at this faq article: http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&ItemID=300
Best regards, Udo
On 12.05.2010 17:11, Manuel Fernández Panzuela wrote:
Hi,
I've got a problem upgrading OTRS from 2.2 to 2.3 The problem occurs when i click on "details" to see ticket's history.
I know that ITSM 1.1.2 is not compatible with OTRS 2.3... but i don't know how to upgrade without losing data How can i do it ?
Thank you
Manuel Fernández Panzuela
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