[otrs] Resolved Re: installation on FreeBSD Jail

Michiel, all work as expected, i just enabled "security.jail.sysvipc_allowed" in the host while SYSVSHM is already enabled by GENERIC kernel. thank you. On Mon, Jun 8, 2009 at 2:29 PM, Jerais A. Al-Jeraisy wrote:

Hi Michiel,

thank you man, you made my day, i thought no one faced/know my issue!

i'll check the servers this week and get back, appreciated.

btw, for Lighty + OTRS how-to, consider it done, i'll send it to the maillist next week, insha'allah.

-- Jerais A. Al-Jeraisy, RHCE, LPIC, Linux+. Sr. Systems Specialist email: root@jerais.com website: http://www.jerais.com

"Knowledge is power, and power corrupts. Study hard, Be evil!" --unknown

On Mon, Jun 8, 2009 at 1:07 PM, Michiel Beijen wrote:

...

Hi Jerais,

You probably noticed that Log.pm uses the System-V shared memory queues to store the system log messages for displaying these in the web frontend. I currently do not have access to a FreeBSD system, but there is a kernel configuration flag to enable System-V shmem: see the SYSVSHM option in the Handbook: http://www.freebsd.org/doc/en/books/handbook/kernelconfig-config.html - is this enabled in your kernel?

Also, have you enabled jail.sysvipc_allowed sysctl for kernel? This is necessary to allow access to shmget et al. from a jail.

Can you share your experiences with running OTRS on Lighty? Do you also use fcgi? Were there any caveats configuring it, and can you share your configuration setup?

Kind regards, -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl

On Wed, Jun 3, 2009 at 12:44, Jerais A. Al-Jeraisy wrote:

...

Hi all,

well, i've this strange problem and i'm sure you gonna help me :-).

- the problem is: when i run -though web- installer.pl or index.pl i'm getting this error message:

"Function not implemented at /usr/local/otrs/bin/cgi-bin/../../Kernel/System/Log.pm line 93."

- this is the environment that i'm gonna install OTRS on:

FreeBSD 7.1. -Jailed-. Webserver: lighttpd-1.4.22 Perl version: v5.10.0 perl-OTRS modules: ./otrs.checkModules " o CGI............................ok (v3.43) o Date::Pcalc....................ok (v1.2) o Date::Format...................ok (v2.22) o DBI............................ok (v1.607) o DBD::mysql.....................ok (v4.010) o Digest::MD5....................ok (v2.38) o Crypt::PasswdMD5...............ok (v1.3) o LWP::UserAgent.................ok (v5.826) o IO::Scalar.....................ok (v2.110) o IO::Wrap.......................ok (v2.110) o MIME::Base64...................ok (v3.07) o Mail::Internet.................ok (v2.04) o MIME::Tools....................ok (v5.427) o Net::DNS.......................ok (v0.65) o Net::POP3......................ok (v2.29) o Net::POP3::SSLWrapper.......not installed! (not required / for SSL connections) o Net::IMAP::Simple..............not installed! (not required / for IMAP connections) o Net::IMAP::Simple::SSL......not installed! (not required / for SSL connections) o Net::SMTP......................ok (v2.31) o Authen::SASL................ok (v2.12) o Net::LDAP......................not installed! (not required / for directory authentication) o GD.............................ok (v2.41) o GD::Text....................ok (v0.86) o GD::Graph...................ok (v1.44_01) o GD::Graph::lines............ok (v1.17) o GD::Text::Align.............ok (v1.18) o PDF::API2......................ok (v0.73) o Compress::Zlib..............ok (v2.015) o XML::Parser....................ok (v2.36) " this is the first time i'm getting this with OTRS, and i'm struggling since 2days to solve it.

appreacitaced your help in advance.

-- Jerais A. Al-Jeraisy, RHCE Sr. Systems Specialist email: root@jerais.com website: http://www.jerais.com

"Knowledge is power, and power corrupts. Study hard, Be evil!" --unknown

--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/

--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/

-- Jerais A. Al-Jeraisy, RHCE, LPIC, Linux+. Sr. Systems Specialist email: root@jerais.com website: http://www.jerais.com "Knowledge is power, and power corrupts. Study hard, Be evil!" --unknown