It's hard to tell from your post if this will be obvioius to you or not... but the first question is: * Do you have a driver that allows perl access to your datasource (at an acceptable performance level)??? I have no idea if this is the case for Exchange or not... we became a Microsoft Free shop many years ago and I know nothing of Exchange anymore. (We're also happier, more profitable and more efficient, btw...) * If the answer is yes, then it's mostly a matter of defining the datasource schema in config.pm, in the "Map" array definition, within the "CustomerUser Stuff" section... I don't remember much more than that... hope it helps
Hi there list members,
External/Separate Company DB's; After a fare amount of time poring over user posts in the mail list archives it appears that it is possible to reference Company information from our own database. What I think I need is an example of this being done. Is there anyone that could post an example of this being done.
Exchange Contacts;
Is it possible to devise a lookup and link in tickets to a contact on an Exchange Public folder?
Regards,
Mikola (Mik) Rose PowerSoft Development Corp. CIO, Information Technology / Support Services Customer Service: 1 (250) 642-0199 Sales Dep.: 1 (888) 833-7697 Support Dep.: 1 (250) 642-0295 www.power-soft.com
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Mike Morris The Music Place 1617 Willowhurst Avenue San Jose, CA 95125 (408) 445-ARTS (2787) ------------------------------------ Your Free Quote: Underlying most arguments against the free market is a lack of belief in freedom itself. - Milton Friedman (1912-), Nobel Prize-winning economist ------------------------------------