Hi. You can go to Terminal and type "sudo perl -MCPAN -e shell". Once inside CPAN, type "install IO::Socket::SSL". After you finished the installation go back to otrs bin folder and run ./otrs.checkModules to see if the install was successful. You can do the same for other perl modules. Just replace IO::Socket::SSL with the module name. Regards, Zak From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Michael Mitchell Sent: Monday, December 21, 2009 10:00 PM To: 'otrs@otrs.org' Subject: [otrs] where do I find pop3 ssl connections and net smtp I ran check modules command and its telling me that IO::socket::ssl not installed (optional - for pop3 ssl connections) Also the same for Net::SMTP::SSL not installed Optional - required for SSL/SMTPS connections) where do I find the install for this and how do I install it Michael D Mitchell Sixth Avenue Electronics Help Desk / Tech 973-924-8669 Office ##################################################################################### This email is confidential and intended solely for the use of the individual to whom it is addressed. If you are not the intended recipient, be advised that you have received this email in error and that any use, dissemination, forwarding, printing or copying of this email is strictly prohibited. If you have received this email in error please contact the sender. #####################################################################################