Hi, I´m not quite sure if is this what you are locking but, http://doc.otrs.org/2.4/en/html/a2939.html#Framework search B.1.4.1. MIME-Viewer###application/excel Best regards, João Zorro Managed Services ............................................................................................................. Novabase Av. D. João II, Lote 1.03.2.3 . Parque das Nações 1998-031 Lisboa - Portugal Tel. (+351) 213 836 300 . Fax (+351) 213 836 301 www.novabase.pthttp://www.novabase.pt [cid:image001.gif@01CAB6F0.43300FF0] From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Justin Noel Sent: Friday, February 26, 2010 2:15 PM To: User questions and discussions about OTRS. Subject: [otrs] Document Viewer My agents are getting tired of having to download and then open attachments from customers just to quickly look at them. Does anyone know of a plugin or module for OTRS that can let them view Word Docs and Excel?
