Re: [otrs] How can I add a new field to ticket creation page?

You should create a Freetext in Core::TicketFreeText with this extra info, then enable it in the view Frontend::Customer::ViewNew all of this inside sysconfig 2011/10/19 masood ramezani

Hi

I want to force my customers to input their asset number when he wants to create a ticket from customer panel. What should I do?

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