Is I click "bulk action" button on the bottom of the ticket screen, one of
the options shown is owner, not your case? then go to Ticket ->
Frontend::Agent::Ticket::ViewBulk and set
Ticket::Frontend::AgentTicketBulk###Owner to YES
Leonardo Certuche
On Mon, Nov 30, 2009 at 2:18 PM, Alan Creed
Hi, I need to use Action Multiple to change the tickets owner, is it possible? I couldnt find out how to do that so far.
Thanx in advance.!!!
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