Re: [otrs] user definable ticket type localisation

Hi Norbert, per default it's not possible to translate ticket types. OTRS is handling it like a queue or a free text field (not translated). We plan to support this kind of localization for future OTRS releases (about 3.2 or later, it's not scheduled right now). -Martin On 05.01.2010, at 17:33, Norbert Bede wrote:

hi,

Is it possible to translate user definable ticket type to the local language ? I'm tried translations put into localisation file, but doesnt help. is there any way to achieve this ?

norbert