Hello all, I am trying to use the inline rather than attachments on a call. I've noticed that setting the AttachmentDownloadType (Core::Web) to 'inline' only works if I set the PostmasterAutoHTML2Text (Core::Postmaster) to 'No'. But when I log a call I receive an email showing the message I've just sent, but it shows me html code rather than my message in the body. Is this how it's supposed to work?? Example of what I receive: Thank you for your support request. A new ticket has been created. You wrote: <snip> <html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"> </snip> Your request will be actioned as soon as possible.