It is possibile that is passed as command line argument a different value ?
ps auxwww | grep mysql ?
2009/10/27 Adrián Fernández Leiro
Yes, “rcmysql restart”.
It says Check "max_allowed_packet" setting. "max_allowed_packet" should be higher then 7 MB (it's 0 MB).
# The MySQL server
[mysqld]
port = 3306
socket = /var/lib/mysql/mysql.sock
skip-locking
key_buffer = 16M
max_allowed_packet = 16M
table_cache = 64
sort_buffer_size = 512K
net_buffer_length = 8K
read_buffer_size = 256K
read_rnd_buffer_size = 512K
myisam_sort_buffer_size = 8M
long_query_time=1
log-slow-queries=/var/log/mysql/mysql-slow.log
*De:* otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] *En nombre de *David Holder *Enviado el:* martes, 27 de octubre de 2009 11:07 *Para:* User questions and discussions about OTRS. *Asunto:* Re: [otrs] Got a packet bigger than 'max_allowed_packet' bytes, SQL: 'INSERT INTO web_uploa
Hi,
Did you restart your mysql service after that modification?
What does OTRS state when you go into the support assessment page?
Regards,
David
2009/10/27 Adrián Fernández Leiro
Hi everybody:
I have OTRS 2.4.5 on a SuSE.
The error message pops out when trying to install the FAQ module.
I’ve set max_allowed_packet = 32M on /etc/my.cnf
It’s still pulling the same error.
Any ideas?
*Adrián Fernández Leiro*
*Departamento de Sistemas*
*INVERAVANTE*
*Avda. Linares Rivas 1, Bajo*
*15005 LA CORUÑA-ESPAÑA*
*Tel. 981 25 74 81 / 981 12 62 29*
*Fax. 981 25 18 86*
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