hi luca
Do you need remove an agent or a customer ?
For an agent is a bit difficult, because in OTRS you can put an agent 'not
active' but you can't cancel him.
A definitive delete, requires access the OTRS DB and delete by hand the
account if no ticket or change (for ITSM) is
assigned to him.
regards
Stefano Boccanera
2011/12/28 Luca Domenella
Hi all,****
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how can i search on the mailing list archive ? I haven’t found a way…****
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I need to know a way to cancel a user from otrs****
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Best regards,**
*Luca Domenella*****
T: +39 0698962316 E: luca.domenella@bwinparty.com****
*bwin Italia* Via Adolfo Ravà, 124 00142 Roma (RM)****
www.bwinparty.com****
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