4 Mar
2010
4 Mar
'10
4:01 p.m.
notification (event) On Thu, Mar 4, 2010 at 4:59 PM, Alessandro d'Ambrosio < alessandro.dambrosio@unimi.it> wrote:
Hi,
in my Otrs i would like to send notifications by e-mail when a ticket change status to my agents/operators. Now only Customer Users can receive these messages.
How can I perform this for agents?
Thank you,
Ale
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