Re: [otrs] Raw queue ticket generation stopping

Hi, Someone can help me on this !!!!. Thanks On Fri, Dec 4, 2009 at 7:28 PM, Otrs User wrote:

Hi All

I have just installed OTRS 2.4.5 on windows machine and did basic configuration. A ticket is generated automatically when new mail is received in RAW .Can I stop this and create a ticket only when when moved to a specifc queue (Eg Queue which i created Active calls)

Thanks