I have a test installation of OTRS 2.4.7 running on MS Server 2008 and so far I love how powerful and customizable it is. It's synced to AD to pull our customer data and also MS Exchange for smtp/pop3. The mail accounts work fine but I would like to have it poll the mailboxes every X amount of minutes for new mail and I can't seem to find any articles that show me how to do this. Thanks for your help, Ryan Miguel ______________________________________________________________________ This email has been scanned by the Rebekah Children's Services Email Security System. **** Confidentiality Notice ***** The information contained in this e-mail, and any attachment, is private and confidential and is the property of Rebekah Children's Services. The information is intended only for the use of the intended recipient. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or taking of any action in reliance on the contents of the information is strictly prohibited. If you have received this e-mail in error, please immediately notify the sender and destroy all copies of the original message. All reasonable precautions have been taken to ensure no viruses are present in this e-mail. We do not accept responsibility for any loss or damage arising from the use of this e-mail or attachments. We recommend that you subject these to your virus checking procedures prior to use. ______________________________________________________________________