I'm not using the archive function in OTRS.
2013/1/20 Renee B
Is the ticket archived?
On 20.01.2013 21:44, Jean BROW wrote:
2013/1/14 Juan Manuel Clavero Almirón
http://Your_OTRS_Server/otrs/index.pl?Action=AgentTicketZoom;TicketNumber=Nu...
If I searche for the ticket number from the "search" function I do not find it.
If I open the URL I find the ticket
http://Your_OTRS_Server/otrs/index.pl?Action=AgentTicketZoom;TicketNumber=Nu... < http://your_otrs_server/otrs/index.pl?Action=AgentTicketZoom;TicketNumber=Nu...
Any idea what is wrong?
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
-- Perl / OTRS development: http://perl-services.de OTRS AddOn repository: http://opar.perl-services.de --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs