Hello all, I am using OTRS Windows distribution 2.1.7. When responding to tickets I sometimes get this error; ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: MSWin32 Time: Thu May 3 09:49:32 2007 Message: Can't connect to ms1.pivot-point.com: Bad file descriptor! Traceback (2552): Module: Kernel::System::Email::SMTP::Send (v1.11) Line: 120 Module: Kernel::System::Email::Send (v1.20.2.1) Line: 475 Module: Kernel::System::Ticket::Article::ArticleSend (v1.128.2.4) Line: 1567 Module: Kernel::Modules::AgentTicketCompose::Run (v1.22.2.3) Line: 353 Module: Kernel::System::Web::InterfaceAgent::Run (v1.17.2.1) Line: 671 Module: ModPerl::ROOT::ModPerl::Registry::C_3a_OTRS_otrs_bin_cgi_2dbin_index_2ep l::handler (v) Line: 47 Module: (eval) (v1.81) Line: 203 Module: ModPerl::RegistryCooker::run (v1.81) Line: 203 Module: ModPerl::RegistryCooker::default_handler (v1.81) Line: 169 Module: ModPerl::Registry::handler (v1.99) Line: 30 If I restart the services the error goes away. I am having to restart the services more often. My mail server is Exchange 2003. Thanks in advance. John Hagemann Network Systems Manager Pivot Point International