Hello,
Just rename /opt/otrs/var/cron/postmaster_mailbox.dist to
/opt/otrs/var/cron/postmaster_mailbox, edit it, change 10 to 5, restart the
cron services and that's it.
To make sure it's saved as expected, run the following command
crontab -l -u otrs
it should show you something like:
*/5 * * * * $HOME/bin/PostMasterMailbox.pl >> /dev/null
If it says there's no cront for user otrs, run the following command:
/opt/otrs/bin/Cron.sh restart otrs
Regards,
Leonardo Certuche
www.itconsultores.com.co
Medellín, Colombia
On 15 February 2011 11:17, DM_Julio Angulo
Greetings,
The reason for this is because I want to know how to change time sync to download e-mail, I said, I set up multiple mailboxes connected to several lines of attention, so tickets are created automatically, but this task is performed every 10 minutes I would like to go every 5 minutes.
thanks for the help.
Julio Cesar Angulo Quiroz
Telf.: 997066155
P.D.: add it to the forum
http://forums.otrs.org/viewtopic.php?f=55&t=8217
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