Re: [otrs] make freetext mandatory depending on the theme chosen

Hello! No answers on this topic so far? Thanks, Leonardo Certuche On 16 March 2010 14:52, Leonardo Certuche wrote:

Hello there!

I have a question about freetext and themes that hopefully some of you guys will answer:

Is it possible to make mandatory a freetext for a given theme and optional for others? We'd like to have a single OTRS as the service desk application available for several areas, each area using different freefields.

Any comment is greatly appreciated.

Leonardo Certuche