Since last weekend (23 march 2008) OTRS is suddenly slow in responding but only while login in or composing answers. Composing notes and/or switching queue views is very fast. We use windows 2003 server + sp2 and OTRS 2.2.5 windows installer. I have run tests on the LDAP (we use LDAP authentication) and this did not show any delay whatsoever. We use file system for attachements and a little script to remove all file-1 and file-2 attachements to keep it neat and tidy. Before last weekend everything worked like a charm. There are around 4000 tickets in the system. I hope somebody could shine a light on what the problem might be. Thanks! Best regards, Danny van Dorp ICT Officer Helpdesk and System Management SNV Netherlands Development Organisation DISCLAIMER This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of SNV. SNV accepts no liability for any damage caused by any virus transmitted by this email.