Hi Fernando,
How would you like to go about with this? What should be the trigger to
close the ticket? I do not understand what you'd like to achieve.
Kind regards,
--
Michiel Beijen
Software Consultant
+31 6 - 457 42 418
Bee Free IT + http://beefreeit.nl
On Mon, Jun 1, 2009 at 18:45, Fernando Rodriguez SEMS
Hello,
How can i parse the contents of an e-mail in order not only to create tickets but to close them also.
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