
8 Apr
2010
8 Apr
'10
11:31 a.m.
Hi there, I need to make a backup of the OTRS Database but I always get this error: Got packet bigger than 'max_allowed_packet' bytes when dumping table `article_attachment` at row: 39045 The packed size for mysql is set to 256 MB which was before 128 MB. Can anyone help me to workaraound this problem to geht things working again. Mit freundlichen Grüßen / Kind regards Markus Moj IT Infrastructure & Services TimoCom Soft- und Hardware GmbH In der Steele 2 D-40599 Düsseldorf Tel: +49 211 88 26 80 14 Fax: +49 211 88 26 70 14 eMail: mmoj@timocom.com Internet: www.timocom.com Geschäftsführer: Jens Thiermann, Gunther Matzaitis Amtsgericht Düsseldorf, HRB 34489