9 Jul
2013
9 Jul
'13
2:15 p.m.
Hi All, OTRS DS Helpdesk Application installed in mobile . OTRS Agent login working fine. but Customer user login not working . i am used agent login name: test url : www.mysite.com/otrs/json.plhttp://www.mysite.com/otrs/json.pl username: xyz password : ***** i tryed customer login same way but not working I use url : www.mysite.com/otrs/json.plhttp://www.mysite.com/otrs/json.pl (customer.pl) user name and password is correct only but Error showing ur " Auth for user XXX failed!". Anyone know ,update customer views login. Thank you & Regards, Kalyana chakravarthy M .P,